Please read this policy carefully.
The Site is not directed to children and children are not eligible to use our Site. Protecting the privacy of children is very important to us. We do not collect or maintain Personal Information from people we actually know are under 18 years of age, and no part of our Site is designed to attract people under 18 years of age. When the Site does collect age information, and Users identify themselves as under 18, we will take steps to remove that User’s Personal Information from our databases and to prevent the User from utilizing the Site.
How We Collect Information.
- Information Collected by Our Servers. To make our Site more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, including your browser type, operating system, Internet Protocol (“IP”) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.
How We Use Information.
- Contact you if you filled out a contact form;
- Provide you with the Site and customer support;
- Tailor the features, performance and support of the Site to you;
- Market our products and services to you that we believe may be of interest to you;
- Respond to your requests, resolve disputes and/or troubleshoot problems;
- Improve the quality of the Site and the Products; and
- Communicate with you about medical conditions, the Site and the Products.
We will communicate with you primarily in the form of telephone calls or emails. You can opt out of receiving certain communications from the Site such as our newsletter by clicking the “Unsubscribe” link at the bottom of each email or emailing us at [email protected]. Please note that even if you unsubscribe or opt-out, we may still send you Site and product related communications (e.g., emails related to your comments).
Forms that you fill out or email communications that you send to us via the email links on our site may be shared with a customer service representative, employee, medical expert or agent that is most able to address your inquiry. We make every effort to respond in a timely fashion once communications are received. Once we have responded to your communication, it is discarded or archived, depending on the nature of the inquiry. Your email address may be added to a newsletter list and then you will receive an additional request to opt-in. If you do not opt-in or you choose to opt-out you will not hear from us.
bostonstmcell.com provides you with the opportunity to receive communications from us. You can fill out a request for more information, email us or sign up for a free email newsletter. You can unsubscribe from this newsletter at any time.
You may decide at some point that you no longer wish to receive communications from our site. To stop receiving communications, send an email message to [email protected]
We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. Except for authorized law enforcement investigations or other valid legal processes, we will not share any personally identifiable information we receive from you with any outside parties.
How We Disclose Information.
- To third parties to whom you ask us to send Personal Information;
Information Disclosed to Third Parties
Except as noted above and for newsletters and surveys, we do not provide any third-party access to your IP address and email address. To help us determine the effectiveness of our advertising, we work with Web analytics tools hosted by third parties who receive nonidentifiable information from your browser, including but not limited to the site or the advertisement you came from, your IP address, your general geographic location, your browser and platform information, and the pages you view within our site.
Updating and Controlling Your Information.
If you have an Account with us, you may update certain of your Personal Information on our Site. You may also email us at [email protected]. You may request deletion of your Personal Information by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete Personal Information, it will be deleted from the active database, but may remain in our archives and we may also retain Anonymous Information about your use of our Site and purchase of Products. Once we disclose some of your Personal Information to third parties, we cannot access that Personal Information any longer and cannot force the deletion or modification of any such information by the parties to whom we have made those disclosures.
If you’ve contacted the website about a privacy-related concern and you do not believe your problem has been addressed, you may file a complaint by calling us at 508-534-8840, extension 422.